Shipping Policy
Shipping Policy
At Nestalune, we are committed to providing a smooth and reliable shopping experience. We carefully prepare every order to ensure your products arrive safely and in perfect condition.
Please review the following information about our shipping process.
Order Processing Time
All orders are processed within 1-3 business days after payment confirmation.
Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package's journey.
Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Time
Delivery times may vary depending on your location and shipping method.
Estimated delivery time:
Standard Shipping:
7-15 business days
Please note that delivery times may be affected by factors outside of our control, including customs processing, weather conditions, holidays, or carrier delays.
Order Tracking
Once your order has been shipped, a tracking number will be sent to the email address provided during checkout.
You can use the tracking information to monitor your package status and estimated delivery progress.
If you have not received your tracking information, please contact us at:
Email:
support@nestalune.com
Shipping Address Changes
Please ensure that your shipping information is correct before completing your purchase.
If you need to update your shipping address, please contact us as soon as possible after placing your order.
We will do our best to assist you, but changes cannot be guaranteed once an order has been processed or shipped.
Delayed or Lost Packages
While we work with reliable shipping partners, unexpected delays may occasionally occur.
If your order has not arrived within the expected delivery timeframe, please contact our customer service team and we will assist you in locating your package.
International Shipping
Nestalune currently ships to selected countries and regions.
International orders may be subject to customs fees, duties, or taxes depending on local regulations. These charges are the responsibility of the customer.
Thank you for choosing Nestalune.
We appreciate your patience and trust, and we are committed to delivering your order with care.